How Maximal works, what each screen does, and how to connect the tools it reads from.
Maximal is AI customer support for webshops. It reads a ticket, looks up the order, applies the policy you wrote and drafts a reply. Above a limit you set, it stops and asks a person.
Getting started
The screensNine screens, what each is for and who opens it.
Connect your tools
ShopifyWhere Maximal reads orders, fulfilment and tracking. Read-only.
TrengoThe inbox it reads tickets from and writes drafts into.